Yes, due to local issues or customs, but we work to minimize these.
If any issues or delays occur with your shipment, we will contact you via email first.

Yes, tracking details are sent via email or available on our tracking page after shipment.

Request within 14 days of receiving the item, and return within 14 days in its original condition with all components.

Email contact@neshowroom.com with your order number, item(s), and reason within 7 days of receiving the item.

No, please return the item and place a new order.

Each product has a size guide on the page. If you're unsure, feel free to contact us for advice!

Yes, all products we sell are 100% authentic and sourced directly from official brands and authorized distributors.